Hot Call 4000 from Command Communications

Our Review

This small, robust and well designed unit is both attractive and is easy to understand and use. The thorough instructions are very straightforward, and include a diagram for installation, which took about 5 minutes. Also included in the packaging is a stand for the unit and adhesive strips for permanently attaching the unit to a computer or desktop. The angle of the display is adjustable for optimum viewing and includes a contrast control.

Once connected, we were able to use our computer online, without any loss of connection speed, and found it to operate invisibly in the background.

When plugged in and idle, a small green light appears to let you know that the unit is ready for action. Upon connecting to the internet, the light then flashes green to let you know that the modem is connecting. Once the connection is established, the light is steady red. When there is an incoming call, the same light flashes red and the unit rings, to alert the user. Simultaneously, the 3-line LCD displays critical information about the call, including the callers number and name.

Other useful items that are displayed are the number of new calls received, the number of total calls received, and the time and date. In addition, other special icons include:

• PRIORITY - Designates a number that’s been programmed as a priority call
• REPEAT - The call has been received more than once
• CALLWAIT - Flashes when Call Waiting call is received
• MSGWAIT - Voice Mail received
• LDC - Long distance call received

We found the Caller ID functions of the HotCall to be very useful and intuitive, and especially enjoyed the large buttons for reviewing the list of callers and the unique "Call Back" button.

It is important to note that while online with the unit engaged, that only the HotCall 4000 unit rings, not the telephones of the house. But when the computer is not online, all of the phones react normally to incoming calls.

We found that the HotCall 4000 did not affect the connection quality and volume of incoming calls in any way.

Under testing, we found that when answering a call, our internet service provider would disconnect us in under 30 seconds, but that we could easily reestablish our connection and resume surfing from the same location by clicking the "Reload" or "Refresh" button on our browser.

The HotCall is the top of the line unit, designed to be used with a Caller ID/Call Waiting* and, optionally, Voicemail service from your phone company, but it can be used without Voicemail.

The HotCall 4000 comes from the innovators of line sharing devices and the entire series is our top choice in this category. It’s one year warranty is double or quadruple that of other units we’ve tested, and tech support is offered via their toll-free number.

*Check with your local phone company for availability of Caller ID/Call Waiting service and rates

Technical Support - 800 288 6794

Customer Testimonials

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Frequently Asked Questions (FAQ)


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