Privacy Call PLUS

Our Review (THIS PRODUCT HAS BEEN DISCONTINUED)

Replaced by: Caller ID Manager


The Privacy Call PLUS is the enhanced version of the entry level Privacy Call Guardian. This model is loaded with more features than any other device we've tested to date. Besides being a truly effective call screening device with built-in outgoing announcements, other features include "900 & 976" call restriction, automatic fax detection and the ability to automatically forward calls to your cell phone, voicemail or alternate location of your choice.*

Connecting the Privacy Call PLUS was as easy as connecting the provided telephone cord from the wall jack to the "Telco Port" of the unit, connecting the power cord to "12VAC" jack and wall receptacle, the telephone to the "Phone" port, connecting the fax machine to the "Fax" port, and the answering machine to the "Answer" port. A diagram was provided to reassure us of the proper setup.

From there, we were ready to answer and screen incoming calls. The unit performed flawlessly in this function. Our phones did not ring until the proper keys were pressed, but familiar callers could avoid the announcement altogether by entering their private code. Without a private code, our answering device would take a message without ringing the phones. If a fax was detected, it was automatically routed to our fax machine.

Now we were ready to try more of the functions and experiment with programming.

All programming is easily performed from the telephone(s) attached to the Privacy Call. For instance, to change the first incoming message (there are two), it is a simple matter of picking up the handset, pressing '#-#' then '1-1', then record our message (up to 40 seconds). Here is an example of a personalized message that you can easily record: "You have reached 555-1212. Invited callers, please enter your code now, or leave a message. Thank you!" The second outgoing message default is: "Please hold while your call is being connected. If your party does not answer, press '1' to leave a message.

To change the user access codes (four unique codes are possible) the key entry was '#-#' then '3-1' then the code we chose '5-5'. Now invited callers could ring through after the announcement begins by pressing '5-5'

It took us only minutes to begin to configure the unit to our specifications. Included in the instructions is a simple list of the programming codes, should anything need to change. Here are some of the programmable features that can be changed with ease:

• Turn Distinctive ringing on an off;
• Restrict outbound '900' and '976' numbers;
• Change access codes;
• Change both outgoing messages;
• Temporarily disable Call Screening function;
• Forward calls to alternate number;
• Adjust number of rings before calls are forwarded.

Best of all, if you need to change any of the available features, you can do it from any phone on the premises. With simple touch-tone input, you can have your calls follow you anywhere you are, and never give out your alternate or cell phone number. You can even force a private code to qualify the calls before they are forwarded, for peak security and economy.

We also connected our Caller ID to the Privacy Call PLUS to find that it did not affect the functions of either the Caller ID unit or the Privacy Call PLUS in any way.

*Phone company provided "3-Way Calling" required to forward calls.

Customer Testimonials

"(The Privacy Call) allows only callers I know to ring my phones. And if someone calls in who doesn't know our code they can press '1' to leave a message, otherwise, hangs-up on them. It's been a great relief to know we can answer the phone now without being harassed by telemarketers." Michael, Charlotte, NC

We would love to hear from you if you have used one of our products!

CLICK HERE to email us your product feedback.

Frequently Asked Questions (FAQ)

• How complicated is the installation process?
• How long does it take to install?
• Will it work with Caller ID?
• How long must a caller wait before they enter their code to ring through?
• Do I create my own messages?
• What connections are required?
• How does the Privacy Call eliminate computer-generated telemarketing calls?
• Is there a warranty on the Privacy Call?
  

How complicated is the installation process?

The unit plugs into a normal phone system using phone jacks. Simply take the phone jack which was plugged into your phone, and plug it into the Privacy Call. Then take the line that comes with the Privacy Call and connect it to your telephone. Plug in the Power Unit to the nearest electric outlet, and you are ready!

Back to top...


How long does it take to install?

Less than 5 minutes.

Back to top...

Will it work with Caller ID?

Yes. It works in conjuction with Caller ID, if you want, so that you can be assured that the person causing your phone to ring is indeed an invited caller and is someone you want to talk to .

Back to top...

How long must a caller wait before they enter their code to ring through?

Immediate access can be gained at any time during the message.

Back to top...

Do I create my own messages?

Yes. A 40 second messages can be recorded in your own voice. Sample messages are provided, or create your own.

Back to top...

What connections are required?

The Privacy Call comes with a power cord and telephone cable, and that is all that is needed. The power cord plugs into your electrical outlet and the Privacy Call. The cable is used to connect your phone outlet to the Privacy Call.

Back to top...


How does the Privacy Call eliminate computer-generated telemarketing calls?

The computer dialer obviously will not hear the Privacy Call's recorded message. However, when a computer dialer hears a recorded-- rather than a human - voice, it will simply hang up. The computer will not know to remove your name from the list, but it will most likely do so after a number of unsuccessful attempts.

Back to top...

Is there a warranty on the Privacy Call?

Yes. The Privacy Call is warranted to be free from defects in material and workmanship for a period of 1 year.

Back to top...